FBO Blog

FBO Ground Handling and Support

What are the Most Desirable FBO Ground Handling and Support Features?

When your private jet lands at a Fixed Base Operator facility, what FBO ground handling and support services can you expect? Generally, stops are made for refueling, which can take upwards of a few hours depending on the number of aircraft in queue. A growing number of FBOs will also provide maintenance services should your aircraft require repair work. Arrangements may also be made to store your aircraft for the duration of your visit if the FBO.

When traveling during inclement weather, a Fixed Base Operator might provide full de-icing services for the safety of all on board as well as to comply with current aviation regulations. For planes that require maintenance and even repair, a facility that provides superior FBO ground handling services and has access to an FAA Certified Part 145 Repair Station. Courtesy transportation, a pilot lounge that includes a sleep room and shower facilities, as well as a flight planning center to chart the remaining legs of the trip are provided for the convenience of the crew. For inbound flights that originated in other countries, US Customs services/TSA Screenings with extended hours is a boon.

Traveler Conveniences Key to Great FBO Ground Handling

Travelers may want to disembark and take maximum advantage of a layover. An FBO that provides the convenience of planeside vehicle access, the use of a VIP lounge in a clean, modern facility and other comforts will greatly increase the likelihood of return visits. In addition to providing complimentary coffee, reading material, and the option of on-site rental cars, access to taxis and even limousines, considerate FBO management will also offer concierge services that include arranging local tours, shopping, dining, and if requested, even a VIP helicopter to Manhattan for the day.

Based in Farmingdale, New York at Republic Airport, Republic Jet Center is an FBO that provides all the amenities mentioned above. In addition, the facility is an easy drive or helicopter ride from both Manhattan and the Hamptons. Partnered with the world renowned Signature® Flight Support Group, Republic Jet Center is committed to providing service excellence to travelers, pilots and crew alike. For more information please call 631-881-9520.

Read more
Aviation Safety Measures

Latest Aviation Safety Measures

The Transportation Security Administration (TSA) issued an updated security guidelines document recently. While the TSA does not have jurisdiction over Fixed Based Operators, the paper includes aviation safety suggestions for FBOs to consider. These pertain to ramp and hangar safety, as well as site access and identification procedures.

The National Business Aviation Association has developed a list of best security practices which include:

Safety Procedures for the FBO Physical Plant and Facilities:

  • Facility perimeter is secure with fencing and lighting, particularly around fuel farms.
  • Ensure that non-primary doors, gates, and windows are closed and locked.
  • Close and lock hangar doors when not in use.
  • Install an access control management system for all key and pass holders.
  • Escort visitors on the ramp and hangar areas.
  • Fuel truck keys should be removed from truck ignition when unattended.

Aviation Safety Recommendations Regarding Ramp Access:

  • Require identification prior to allowing ramp access. Verify the identity of aircraft crew prior to allowing ramp, hangar and aircraft.
  • Concierge services allow for taxis, limos, and rental cars to pick up travelers at their facilities. Require identification of all non-airport personnel and every third-party vehicle.
  • Once crew has been cleared, have these individuals identify all enplaning passengers prior to granting ramp access.
  • Deplaning travelers should be met by FBO personnel and escorted to the terminal. This is for their safety to avoid possible injury from other planes that may be starting, standing or taxiing,

These tips and recommendations are offered by Republic Jet Center, an FBO located at Republic Airport in Farmingdale, New York. Partnered with Signature® Flight Support, travelers, pilots and crew can expect the highest in aviation safety standards whenever they land at Republic Jet Center. For more information, please call 631-881-9520.

Read more
Business Jet FBO

Guide to Choosing the Right Business Jet FBO

Tips to Select the Right Business Jet FBO for Your Needs

Executives who travel for business require more than the standard amenities offered by the majority of FBOs. En route to their destination, they need to continue working seamlessly, whether in flight or on the ground during a brief layover. WiFi, and comfortable, quiet, productivity-oriented surroundings are a must. When their company jet touches down for refueling and possible maintenance, a dreary, auto dealership-type waiting room will not suffice.

Ideally, any waiting facility should have welcome amenities, such as comfortable seating, in spaces that allow for collaboration in a light, airy, and spacious location. In addition, a self-serve coffee and beverages bar, with snacks available, would offer a brief, but welcome respite while their plane is being serviced. On the topic of service, competitive fuel prices and the superior avionic maintenance and repair, found in a FAR Part -145 FAA- certified facility ensure minimal wait times and the highest quality work. In short, the right FBO is a business jet FBO.

What Criteria to Use to Select an Private Jet FBO

Not long ago, private jets had limited options when selecting a business jet FBO. It was chosen by location alone. Today, however, it has become increasingly common for a private airport to support more than one FBO. Among these FBOs, amenities and costs can vary widely. Here are some tips to simplify your FBO selection process:

  1. What services does the FBO offer? If it offers just plane refueling and maintenance, this is not an optimal choice for the business traveler.
  2. Consistency is key to a successful pit stop. Is the business jet FBO associated with a leading FBO services provider? For example, the international FBO organization, Signature Flight Support partners with FBOs worldwide to provide its members with wanted amenities and consistently superior services and facilities.
  3. In addition to a lounge, does the waiting facility offer conference rooms for collaborative work?
  4. Does the facility provide Concierge Services to assist in making dining and lodging reservations, or to arrange for ground transportation, and even recreational activities?
  5. Is short or long-term plan storage available? Frequently, routine maintenance uncovers a potential problem which must be repaired. The ability to store and hangar your aircraft, as needed is a boon to protecting your investment.

A member of Signature Select®, Republic Jet Center, headquartered in Farmingdale, New York, has provided this guide for the convenience of frequent business flyers, their pilots, and crew. This FBO recently opened a new, 30,000 square foot facility that includes state-of-the-art avionic maintenance and repair, as well as an upscale lounge and conference center, that includes Concierge Services. For more information please contact Republic Jet Center at (631) 881-9520.

Read more
Lounge at Republic Jet Center

FBO Facilities with Luxurious Amenities

Where your aircraft touches down can make the difference between a pleasant journey, or a frustrating trip. That’s because typical amenities at these facilities include FBO services for your aircraft, while the passenger, pilot and crews’ requirements are often overlooked. Even if your plane just needs fuel, there could be a long wait for service. No one wants to wait possibly hours on a grimy bench, watching a news feed. Many who travel on private aircraft are seeking FBOs that feature more upscale amenities and conveniences so that visit does not automatically mean a dreary downtime anymore.

Not long ago, a private jet trip was planned in accordance with destination, and the estimated time between fuel stops. Passenger and crew conveniences were an afterthought. Did you know that an airport can have several FBOs? In fact, not all FBOs are created alike. What was once a niche business, is now becoming more mainstream and competition is greater. When the playing field was level, gas prices were the primary attraction to choose one FBO over another. Today’s business travelers, and even those flying for recreational pursuits, demand more from an FBO visit or layover. Discriminating flyers are expecting more luxurious FBO services when they disembark on the tarmac.

Private business jet travelers require more from an FBO. In addition, they are seeking upscale corporate concessions as well as general aviation services. In flight, many business travelers continue to conduct business, and be served meals and snacks as needed. They need to fully utilize their time on the ground as well. Optimal FBO services facilities address these needs and provide luxuriously-appointed lounges equipped with WiFi, conference rooms for collaboration, and a self-service beverage and snack bar, too.

Fulfilling Passengers, Pilot and Crews’ Requirements

Perhaps the greatest amenity an FBO can offer, is a concierge who can see to their ground transportation, dining, lodging and even recreational requirements. This is especially useful if their aircraft requires extended maintenance. The comfort and needs of the pilot and crew are also considerations that the more advanced FBOs will have anticipated and met. These include on-site shower and even pilot lounges for individuals who must remain with the aircraft.

To conclude, as private jet travel increases, competition among FBOs will as well. The FBO services facility that consistently provides an elevated range of services and luxury amenities will gain the trust and repeat business from discriminating private jet travelers.

Republic Jet Center, an FBO that has partnered with Signature Select®, the leading FBO services management corporation, recently opened a new, upscale, 100,000 square foot facility. The structure includes an upscale lounge and conference center, concierge, and an FAA-certified maintenance and repair facility. For more information please contact Republic Jet Center at (631) 881-9520.

Read more
Long Island FBO

How to Choose the Right Long Island FBO

Those flying private jets and turboprops to Long Island, New York, have a choice of Fixed Base Operators (FBOs) from Montauk to Manhattan who can fuel and service their aircraft. Not all FBOs are alike, however, and an FBO’s distance relative to your destination may not be the soundest reason to choose one FBO over another. That’s because the Island is roughly 125 miles long and about 25 miles wide, so ‘most any location can be easily reached by ground transportation or helicopter. Instead, there are other factors that can make a private jet stop convenient for passengers and crew alike. Here are a few scenarios to assist with your decision.

FBO Scenario 1

After a weekend on the East End, a private jet whose passengers are headed to Manhattan stop at a Long Island FBO to refuel. They learn that their aircraft requires a repair to be regulation compliant. The FBO provides maintenance and repair services, as well as ramp space for the jet for the week the aircraft will be serviced. The passengers and crew, however, are left to reach their destination themselves.

FBO Scenario 2

After a weekend in the Hamptons, a private jet headed for Philadelphia stops at Republic Jet Center, another Long Island FBO, for service and refueling. Upon disembarking, the passengers and crew are met by customer service representatives who offer to arrange ground transport for an afternoon of local shopping, entertainment, or relaxation in their luxurious VIP lounge. (Special facilities for the crew are also available.) There is also the option of taking a helicopter into the City for the day, if desired.

Both facilities provide regulation-compliant maintenance and repair by certified avionic technicians. But the second ensures that the travelers’ and crew’s day will be spent as productively as possible. Which Long Island FBO would you be likely to choose?

Located in Farmingdale, New York, Republic Jet Charter is a full-service FBO affiliated with the prestigious Signature Select® whose members earn rewards for every time they visit. Our customer representatives and concierges ensure that passengers and crew experience minimal downtime. For questions regarding our Long Island FBO or the Signature Select® programs, please give us a call today at (631) 881-9520 or email us at fbo@republicjetcenter.com.

Read more